Are you finding the guide on how to cancel caller tune on MTN? Here's an article that provides a step-by-step guide on how to stop caller tune on MTN, and also MTN MyTunez.
MTN Caller Tunez is a feature on MTN SIM Cards that offers an exquisite touch of personality to your phone calls with music and sounds from your best music artistes. However, it can be sometimes tiring to listen to the same tune all the time. In some cases, most people had mistakenly subscribed for the caller tune on MTN without having in-depth idea about the features, the services it provides and the charged fees that the users are obligated to pay every month.
The obligations to pay N100 or N200 for 30 days or N50 or N100 for 7 days to get this service running gets most people discouraged. Hence, they want to cancel to stop caller tune on MTN.
If you fall into any of the aforementioned categories, then this article will be useful for you to cancel caller tune on MTN.
Methods on How to Cancel Caller Tune on MTN
There are several methods on how to cancel caller tune on MTN. Each method will be shared step-by-step.
Method 1: Cancel Caller Tune on MTN Using Text Message
- Firstly, open the messaging app on your mobile phone.
- Text "CANCEL" or “STOP”, and send either of the text to 410.
- If you've subscribed to the MTN Caller Tune service before, you'll receive a confirmation message that informs that your MTN Caller Tune service has been successfully cancelled.
However, if you haven't previously subscribed to it, you'll get the following message:
"Sorry, you are not a valid RBT subscriber."
Method 2: Stop Caller Tune on MTN Using USSD
This method may not work on your device depending on your region or country. Hence, if the second method doesn't work, you should stick to the initial method. To use the USSD method, follow these steps:
- Firstly, dial USSD code *123# on your mobile phone.
- Select the “Caller Tunes” option from the menu.
- Choose the “Cancel” option to stop the caller tune service.
- Subsequently, you may be required to confirm your cancellation request.
How To Cancel MyTunez on MTN: Step-by-step Guide
MTN Mytunez is a unique extension of Callertunez. This features enables a subscriber’s name exist as a Callertune. Just like Caller Tune, it provides similar service, but MTN MyTunez is more personalized.
MTN MyTunez has six categories available for the subscribers. These include Traditional, Juju, Hip hop, Free style, Inspirational and Professional. To subscribe to the service, text your name to 441. You will then be able to receive corresponding call relating to your names.
If you want to cancel, then follow either of the following methods:
- Text CANCEL or NO to 4100
- Dial *410#
- Dial *123*5#
However, if you only want to delete a tunez, you can follow either of the following options for deleting a tunez:
- Text the del<tune code> to 4100
- Dial *410*2# to select the tune to delete.
- Dial *123*5# to select the tune to delete
Conclusion
MTN MyTunez and Caller Tune are fun services to have on your phone calling features. However, if they become too tiring or interesting, or you are subsequently charged without showing interest, then this article will offer you the option on how to cancel caller tune on MTN, as well as MTN MyTunez.
How To Know If Your MTN Caller Tune Has Been Cancelled
After following any of the cancellation methods above, it is important to verify that the service has actually been deactivated.
In most cases, MTN will send you a confirmation SMS informing you that your Caller Tune subscription has been successfully cancelled. Once you receive this message, you should no longer be charged the recurring subscription fee.
If you do not receive a confirmation message after a few minutes, you can try the cancellation method again or contact MTN Customer Care for assistance. This will help you confirm whether the service is still active on your line or if there is another value-added service responsible for the deductions.
Why Am I Still Being Charged After Cancelling?
Some subscribers complain that they continue to notice deductions even after attempting to cancel their caller tune. This may happen if the cancellation request was not processed successfully or if another subscription service is active on the SIM card.
If this happens, check for any confirmation message from MTN. If none was received, repeat the cancellation process or speak with MTN Customer Care. They can verify your active subscriptions and help you deactivate any unwanted services linked to your number.
How To Change Your MTN Caller Tune Instead Of Cancelling It
If you don't necessarily want to stop using the service but are simply tired of hearing the same song, you can choose to replace your current caller tune with another one. MTN regularly updates its caller tune library with new songs, gospel music, inspirational messages, and other categories that subscribers can choose from.
Changing your caller tune allows you to keep enjoying the service without listening to the same audio repeatedly. Depending on the available options, you may be able to browse and select another tune through the CallerTune service menu or by following MTN's subscription instructions.
Benefits Of MTN Caller Tune
Although many subscribers choose to cancel the service, MTN Caller Tune still offers several benefits. It allows you to personalize your phone calls by replacing the normal ringing tone with music or other audio that reflects your personality or mood. This can make incoming calls more entertaining for your callers.
Another advantage is the wide variety of available tunes. Whether you prefer gospel songs, Afrobeats, inspirational messages, or traditional music, there are numerous options to choose from. Subscribers can also update their caller tunes from time to time to keep them fresh and interesting.
Frequently Asked Questions About MTN Caller Tune
Is MTN Caller Tune Free?
No. MTN Caller Tune is generally a subscription-based service. Depending on the package you choose, subscription fees may apply and are usually renewed periodically unless the service is cancelled.
Can I Subscribe Again After Cancelling?
Yes. Cancelling your MTN Caller Tune does not permanently remove your access to the service. You can subscribe again at any time if you decide you want to use the feature in the future.
Will Cancelling My Caller Tune Affect My SIM Card?
No. Cancelling the Caller Tune service only stops the value-added service. It does not affect your MTN line, airtime balance, contacts, or any other mobile services on your SIM card.
Conclusion
Cancelling your MTN Caller Tune or MTN MyTunez is a straightforward process once you know the correct steps. Whether you choose to send an SMS, use a USSD code, or manage the service through the available options, the process only takes a few minutes.
